Welcome to Truewrite.io (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://truewrite.io (the “Site”) and use our services (collectively, the “Service”).
By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
Name, email address, and account credentials (when registering or contacting us).
Payment and billing information (processed via third-party processors like Stripe or PayPal).
b. Usage Data
IP address, browser type, device information, pages visited, time spent, and other diagnostic data.
Interaction data related to AI-generated content, prompts, and features used.
c. Cookies and Tracking
We use cookies and similar tracking technologies (e.g., Google Analytics, Mixpanel) to analyze trends, administer the website, and improve user experience.
You can manage cookies through your browser settings.
2. How We Use Your Information
We use your information to:
Provide and maintain the Service.
Personalize content and improve functionality.
Process payments and manage subscriptions.
Communicate updates, offers, and support.
Ensure compliance with legal obligations.
We do not sell your personal data to third parties.
3. Sharing Your Information
We may share your information with:
Service providers (e.g., hosting, payment processors, analytics platforms).
Law enforcement or regulators if required by applicable laws.
Third parties only with your explicit consent.
All third-party processors are contractually bound to protect your information under standard data protection agreements.
4. Your Rights
Depending on your location, you may have the following rights:
Under GDPR (for EU users):
Access, rectify, or erase your data.
Restrict or object to processing.
Data portability.
File a complaint with your local Data Protection Authority.
Under CCPA (for California residents):
Request disclosure of data collection.
Request deletion of personal information.
Opt-out of data sale (we do not sell data).
To exercise any of these rights, contact us at
5. Data Retention
We retain your personal data as long as necessary to provide the Service or comply with legal obligations. You may request deletion of your data at any time.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware of such data, we will delete it.
8. International Data Transfers
Your data may be processed outside your country of residence, including in the United States or Europe. We ensure adequate safeguards are in place for such transfers, including the use of Standard Contractual Clauses (SCCs) where required.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Material changes may be communicated via email or notification.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
